Shipping & Returns
Shipping is free for 4 or more items swapped/ transacted at one time. For 3 or less items, a nominal shipping fee of Rs. 100 is levied. Items will be delivered to you within 5 working days of placing the order. This applies to all products listed on the Site.
If you need to return any swapped item for any reason, you need to intimate us of the same within 24 hours of receipt of the item by you. You can log in to your order account dashboard and initiate the return. We will have the item picked up from you by our courier partner. If the item is received by us in the exact condition as it was sent to you, all points that you redeemed against the item will be credited to your account once again. However, we will retain an amount of Rs. 100 from the Handling Fee and the rest will be refunded to you.
We do not accept returns of ‘Upcycled & Sale products’ as they are already hugely discounted and the shipping and packaging itself of returning these products will amount to more than the rate of the product.
So enjoy a whole new wardrobe for pennies and if you get bored of wearing your swapped items then swap them again with us in exchange for an infinite closet.